The Audio Radar warranty ensures peace of mind by providing comprehensive support and service for your product. This article details the warranty coverage, how to claim it, and additional information to help you understand the support available to you.
Warranty Coverage
Airdrop Gaming products come with a one-year warranty from the date of purchase. This warranty period covers any issues related to manufacturing defects or workmanship under normal use.
What’s Covered: The warranty covers defects in materials and workmanship. This includes any faulty components that impact the performance of the Audio Radar, ensuring you get a fully functional product.
What’s Not Covered: The warranty does not cover damages resulting from misuse, overuse, unauthorized alterations, neglect, abuse, accidents, improper installation, or any use that violates the provided instructions. Cosmetic damages like scratches, dents, cracks, or damages caused by contact with liquids are also not covered.
How to Claim Warranty
- Contact Support: If you experience any issues with your Audio Radar, contact our support team via the Contact Form. Provide your proof of purchase and a detailed description of the issue to facilitate the warranty claim process.
- Assessment: Our support team will evaluate the problem to determine if it qualifies for warranty coverage. This assessment ensures that only eligible issues are addressed under the warranty terms.
- Return Instructions: If your claim is approved, you will receive instructions on how to return the product. Be sure to follow the guidelines to return the defective item for repair or replacement. Airdrop Gaming LLC will cover the cost of shipping, domestic and international, for evaluation and the cost of shipping the replacement product.
International Shipping
Customers Will Not Be Charged VAT (Duty, Taxes & Fees):
When returning an Audio Radar product internationally, customers will not be charged VAT (duty, taxes, and fees) by their country upon the product's return. Audio Radar ensures that these charges are handled, providing a hassle-free experience for our international customers.
Legal Rights and Changes
The warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. Airdrop Gaming LLC’s responsibility for hardware defects is limited to repair, replacement, or refund as determined by Airdrop Gaming LLC in its sole discretion.
No Airdrop Gaming LLC reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Airdrop Gaming LLC reserves the right to change this Limited Warranty policy at any time. Any changes will be posted on our website. Continued use of the product after modifications indicates acknowledgment and consent to the modified warranty.
Conclusion
Audio Radar’s warranty ensures that you receive the necessary support for any product issues. By understanding the coverage and how to claim it, you can make the most of your Audio Radar experience. For questions about the terms and conditions, please Contact Us for more information.